
Community Mailbox Kiosks in Charleston and Summerville, SC
Imperial Sign Crafters builds covered mailbox kiosks and cluster mailbox pavilions for HOAs, apartment communities and homebuilders across the Charleston area, using USPS-approved cluster box units and coordinating with USPS directly.
- USPS-approved cluster box units
- We coordinate with USPS
- About 4 to 8 weeks without a permit
- All work is warrantied
Imperial Sign Crafters, located at 709 Miles Jamison Rd, Suite 2, Summerville, SC 29485, builds community mailbox kiosks and cluster mailbox pavilions for HOAs, apartment communities and homebuilders in the Charleston area. Kiosks use standard USPS-approved cluster box units, which hold about 20 mailboxes each, so a common starting point is one unit per 20 residences. Imperial coordinates with USPS directly, and a kiosk takes about 4 to 8 weeks where no permit is required.
What is a mailbox kiosk, and who needs one?
A mailbox kiosk is a covered structure built around cluster box units (CBUs), the multi-door mailboxes used in most new neighborhoods, townhome communities and apartment properties. The Postal Service delivers to the CBUs. The kiosk keeps residents and mail out of the rain and sun and makes the mail stop look like part of the community.
Most of our kiosk work is for HOAs, property managers, apartment communities and homebuilders, including Hunter Quinn Homes, Dreamfinders Homes and Ashton Woods.
How do you plan a community mailbox kiosk?
Start with the number of homes. Standard CBUs hold about 20 mailboxes, so a common starting point is roughly one unit for every 20 residences. From there:
| Decision | What to know |
|---|---|
| Number of CBUs | Roughly one per 20 residences, plus room for future phases |
| Mailbox units | Must be USPS-approved models; the manufacturer matters less than the approval |
| USPS coordination | We coordinate with USPS directly on the delivery point |
| Kiosk size and style | Sized to the CBUs, with roof, columns and finishes chosen to match the community |
| Location | Safe pull-off or parking for residents and the carrier, and a clear walkway |
| Schedule | About 4 to 8 weeks where no permit is required |
What mailbox kiosks and pavilions have we built?
Mailbox kiosks and pavilions are in our project gallery alongside the entrance monuments that often go with them.






How long does a mailbox kiosk take?
About 4 to 8 weeks where no permit is required. Where the city, county or the community requires a permit or design approval, that review adds time, and it is the part of the schedule that depends on someone else.
For a new community, plan the kiosk with the entrance monument and the rest of the site work so the mail stop is ready when the first residents move in.
What to send with a quote request
- The community name and address
- The number of homes now and in future phases
- A site plan or photo of where the kiosk will go
- HOA or developer design guidelines, if any
- Your move-in or turnover date
Where do we install mailbox kiosks?
Our shop is at 709 Miles Jamison Rd, Suite 2, Summerville, SC 29485, and we work across the Charleston metro: Summerville, Charleston, North Charleston, Mount Pleasant, Goose Creek, Ladson, Hanahan, Moncks Corner, Johns Island, James Island, Daniel Island, West Ashley. New communities around Summerville, Goose Creek, Ladson and Johns Island are where most of this work happens.
Who approves a sign depends on the parcel, not the mailing address. Our guide to business sign permits in Summerville covers how the Town reviews signs, and each location page covers that area's city or county process.
Who builds your kiosk?
Owner Matt Harris has more than 30 years in the sign industry, including production and design lead work at Signs Now in New York on national accounts such as Prudential, Exxon and BP, and fleet wrap and large fabrication work before that. He appeared on Shark Tank in 2015 with a product he invented and patented, and founded Imperial Sign Crafters in 2017. All work is warrantied. More about Matt.
Mailbox kiosk questions
What is a community mailbox kiosk?
It is a covered structure that holds cluster box units (CBUs), the multi-door mailboxes the Postal Service delivers to in many neighborhoods and apartment communities. The kiosk protects residents and mail from rain and sun and gives the mail area a finished look.
How many mailbox units does a neighborhood need?
Standard cluster box units hold about 20 mailboxes, so a common starting point is roughly one CBU for every 20 residences. The final count depends on the number of homes, future phases and what the Postal Service approves for the delivery point.
Do the mailboxes have to be USPS approved?
Yes. Cluster box units have to be USPS-approved models. Which approved manufacturer you use does not matter much. We coordinate with USPS directly on the delivery point.
How long does a mailbox kiosk take?
About 4 to 8 weeks where no permit is required. If the jurisdiction or the community requires a permit or design approval, that review adds to the schedule.
Can the kiosk match our entrance monument?
Yes, and it is worth planning together. When the entrance monument and the mailbox kiosk share materials, roof style and colors, the community reads as one place. See our monument signs page.
Who do you build mailbox kiosks for?
HOAs, property managers, apartment communities and homebuilders. We build for Hunter Quinn Homes, Dreamfinders Homes and Ashton Woods, among others.
Our shop in Summerville
Call ahead and we will set aside time to walk through your project, or send photos and your logo and we can start from there.
- Imperial Sign Crafters
- 709 Miles Jamison Rd, Suite 2, Summerville, SC 29485
- Phone
- (843) 926-7446
- imperialsigncrafters@gmail.com
Planning the mail stop for your community?
Send the number of homes, the site and any design guidelines, and we will put together a kiosk design and a written quote.



